All returns are accepted within 90 days. Return shipping is free inside the USA.
Returned items can be exchanged for store credit or refunded for the original purchase price. Items must be in unused condition.
If you want to return a product or you received a damaged product, please email us at: support@kaufmann-mercantile.com or call us at 347 529 5122.
SHIPPING
Free Standard Shipping is offered on all purchases of $75 or more.
We accept all returns for unused products for 90 days. Return shipping is free.
INTERNATIONAL SHIPPING
Shipping to Canada
For all orders:
USPS Priority Mail - $20
USPS Express Mail - $35
Shipping to Rest of the World
For all orders:
USPS Priority Mail - $35 USD
USPS Express Mail - $45 USD
Select your preferred shipping method during checkout. International
shipping can take between 5 - 14 days or longer. USPS Express is
fastest, but the time still depends on the country you're ordering from.
We accept all returns for unused products for 90 days. International return shipping is unfortunately not free.
PAYMENT & SECURITY
Online orders with Visa, MasterCard, Discover or American Express are secured by Authorize.net. Paypal orders by Paypal.
ORDER OVER THE PHONE
To order over the phone call 347 529 5122 (9 AM - 7 PM EST)
PRIVACY POLICY
Kaufmann-mercantile.com promises responsible handling of sensitive customer information. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology.
Kaufmann-mercantile.com never sells or distributes any customer information. Details such as your name, mailing address and email address are only used to fulfill website orders or to respond to inquiries.
SALES TAX
New York residents will be charged 8.875% Retail Sales Tax. North Carolina residents (which is where our products are shipping from) will be charged 7% Retail Sales Tax.
COPYRIGHT
Kaufmann Mercantile creates original images, photos and charts available under the Creative Commons Attribution Non-Commercial License, for non-commercial reproduction with credit to Kaufmann Mercantile. All product images in the store are created by Kaufmann Mercantile and can be used without permission (For anything but for the use of selling a product). For all other images please check with us before using to make sure that we hold all the necessary rights.
All written texts are copyright by Kaufmann Mercantile and cannot be copied without our written permission.
DISCLAIMER OF WARRANTIES
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
This website may include links to other websites. These links are provided for your convenience. We have no responsibility for the content of the linked websites.
