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Terms & Conditions

All returns are accepted within 90 days. Return shipping is free inside the U.S.A.

Returned items can be exchanged for store credit or refunded for the original purchase price. Items must be in unused condition. 

If you want to return a product or you received a damaged product, please email us at: support@kaufmann-mercantile.com or call us at 347-529-5122.


SHIPPING

Shipping within the USA
Free Standard Shipping is offered on all purchases of $75 or more.
Standard shipping typically takes 1-5 business days.

If your order is $25 - $75 - UPS/USPS Priority or FedEx Ground costs US$8 
If your order is $25 or less - Standard Shipping costs US$5 

For all orders:
Domestic UPS 2nd Day Shipping costs US$29 

Please note: Shipping to Alaska or Hawaii might take a bit longer. 

We accept all returns for unused products for 90 days. Return shipping is free.

 

INTERNATIONAL SHIPPING

Kaufmann Mercantile has partnered with BorderFree to offer shipping around the world. During checkout we will calculate charges for shipping, customs, and duties for your order. We currently offer the below attractive flat shipping rates with minimum orders.


 

We accept all returns for unused products for 90 days. International return shipping is unfortunately not free.


PAYMENT  & SECURITY
Online orders with Visa, MasterCard, Discover or American Express are secured by Authorize.net. Paypal orders by Paypal.

ORDER OVER THE PHONE
To order over the phone call 347-529-5122 (9am - 7pm EST)

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PRIVACY POLICY
Kaufmann-mercantile.com promises responsible handling of sensitive customer information. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology.

Kaufmann-mercantile.com never sells or distributes any customer information. Details such as your name, mailing address and email address are only used to fulfill website orders or to respond to inquiries.


SALES TAX
New York residents will be charged 8.875% Retail Sales Tax. North Carolina residents (which is where our products are shipping from) will be charged 7% Retail Sales Tax. 


COPYRIGHT
Kaufmann Mercantile creates original images, photos and charts available under the Creative Commons Attribution Non-Commercial License, for non-commercial reproduction with credit to Kaufmann Mercantile. All product images in the store are created by Kaufmann Mercantile and can be used without permission (For anything but for the use of selling a product). For all other images please check with us before using to make sure that we hold all the necessary rights.

All written texts are copyright by Kaufmann Mercantile and cannot be copied without our written permission.


DISCLAIMER OF WARRANTIES
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

This website may include links to other websites. These links are provided for your convenience. We have no responsibility for the content of the linked websites.

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  • USA
  • Free shipping in the USA for orders $75+ (UPS or USPS).
  • $8 UPS Ground/USPS Priority for orders $25 - $75.
  • $5 USPS First Class for orders under $25.
  • UPS 2nd Day $29.
  • RETURNS
  • 90 days on all unused items.
  • Free return shipping in the US.
  • TAXES
  • NY & NC.
  • INTERNATIONAL SHIPPING
  • Kaufmann Mercantile has partnered with BorderFree to offer shipping around the world. During checkout BorderFree will estimate charges for shipping, customs, and duties as applicable depending on the destination for your order.
  • Click here to read our terms and conditions.

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International Shipping

Kaufmann Mercantile now ships worldwide

Kaufmann Mercantile offers international shopping in your preferred currency –
even if it doesn't match the currency of your shipping destination. Your order total
is guaranteed at the exchange rate when your order is placed.

Borderfree is our global e-commerce partner. While Borderfree handles
your international order and transaction, Kaufmann Mercantile
directly handles all your customer service needs.

or ship to the U.S.